Please email our customer service with your cancellation request at and include your: order number & cancellation reason.

  • Orders are only able to be canceled and refunded before shipping.
  • To initiate a cancellation, please contact customer service. The cancellation notification will be emailed to you.
  • Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds are usually transferred immediately. Credit cards may take 5-10 business days to process.

Once an order is cancelled, that's final and we cannot undo it. Please submit a new order if you want it again : )

Please don't hesitate to contact us at if you have any questions or requests, we'll be happy to assist you!

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