Please email our customer service with your cancellation request at firstname.lastname@example.org and include your: order number & cancellation reason.
- Orders are only able to be canceled and refunded before shipping.
- To initiate a cancellation, please contact customer service. The cancellation notification will be emailed to you.
- Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds are usually transferred immediately. Credit cards may take 5-10 business days to process.
Once an order is cancelled, that's final and we cannot undo it. Please submit a new order if you want it again : )
Please don't hesitate to contact us at email@example.com if you have any questions or requests, we'll be happy to assist you!